December’s Standby

December’s Standby

During the weekend of 9th December, we were put onto Standby on the Saturday afternoon at 2pm. Drivers checked their vehicles, the equipment they carry and prepared themselves for the snow whilst our controllers checked all their equipment including the radios and IT...
A Controllers Shift

A Controllers Shift

During the snow back in Jan 13 the control team handled over 300 phone calls during the four days of snow. Right across our area and at 5.00am on Friday the phone started to ring and ring and ring and did not stop for 19 hours. Then started again at 1am and at 2am and...